Effective Date: February 20, 2026 | Last Revised: January 15, 2026
This Terms and Conditions Agreement ("Terms," "Agreement") is entered into between Liquidity Connect, LLC (the "Provider," "Company," "we," "us," or "our") and the individual or entity purchasing services (the "Customer," "Client," "Subscriber," "you," or "your").
By submitting an order, signing a service order or quote, activating any service, or continuing to use Provider's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and the accompanying Service Level Agreement ("SLA"), which is incorporated herein by reference.
The SLA, as published by Provider and available at [SLA PDF URL], establishes the specific service levels, availability commitments, support standards, maintenance procedures, and operational responsibilities that apply to all services. In the event of any conflict between these Terms and the SLA, the SLA shall control regarding technical service commitments and performance standards; these Terms shall control regarding commercial, payment, and legal matters.
By accepting these Terms, you also accept the SLA in its entirety, including but not limited to:
Network quality and availability guarantees (latency, packet loss, connectivity)
Support channels and response time commitments
Planned maintenance procedures and notification requirements incident management and postmortem processes
Server access control and change authorization requirements
Service credit structure and claim process
Provider may update these Terms or the SLA from time to time by posting the updated version on our website or customer portal. For new Customers, acceptance occurs at order.
For existing Customers:
SLA Updates: Effective 30 days after notification; your continued use of services constitutes acceptance
Material Terms Updates: Material changes to billing, refund policy, or cancellation terms require 30 days' notice; continued use constitutes acceptance
Other Updates: Changes not related to billing, refund policy, or cancellation terms will be effective immediately upon posting
If you do not agree to updated terms, your sole remedy is to discontinue the affected services in accordance with the cancellation procedures in Section 8.
Provider offers Infrastructure as a Service (IaaS) designed specifically for the financial trading industry, including but not limited to:
Low-Latency Servers: Dedicated and virtual servers optimized for high-frequency and algorithmic trading
Virtual Private Servers (VPS): Scalable virtual server instances with customizable resources Dedicated Servers: Bare-metal dedicated hardware with full control
Network Connectivity: High-speed, low-latency connectivity to trading venues, exchanges, and liquidity providers
Cross-Connects: Dedicated direct connections to trading venues and market infrastructure
Firewall and Security Services: Managed firewall rules, ACL management, DDoS mitigation, and network-level security
24/7 Technical Support: Expert support via email, ticket system, and chat, for all service-related issues
All services are provided on a subscription basis, with recurring monthly, quarterly, or annual billing as specified in your service order.
Upon receipt of payment and approval of your application:
Provider will provision and configure your server(s) and services
Provider will provide access credentials and documentation
You will receive the SLA, escalation contacts, and support documentation
You will designate Authorized Contacts from your organization for approvals and notifications
You will define Market Hours (trading hours) for maintenance scheduling
Upon your written confirmation that access is working and the service is ready for production, the "Handover" is complete and your operational ownership begins
From the date of Handover, you assume full responsibility for the operating system, applications, trading systems, data, and all operational decisions regarding your server, in accordance with Section 3 (Responsibilities).
After Handover, you assume full responsibility for:
Operating System Management: Installation, configuration, patching, security updates, OS-level administration, and all OS decisions
Application and Software: Installation, configuration, updates, and support of all trading platforms, applications, middleware, and third-party software
Trading Systems and Strategies: Design, testing, deployment, monitoring, and operational oversight of all trading systems, algorithms, and strategies
Data Management: Backup strategy, data retention, disaster recovery planning, encryption, and secure data handling
Server Operations: Daily operational decisions including startup, shutdown, reboots, resource allocation, and performance tuning
Security and Access Control: Managing user accounts, passwords, API keys, SSH keys, security certificates, and access credentials
Compliance and Regulations: Ensuring your systems and data comply with applicable laws, regulations, exchange rules, including but not limited to data privacy and security laws, Anti-Money Laundering (AML) laws, 47 U.S.C. § 227, and industry standards
Client Equipment and Networks: Any equipment, networks, or systems you own, operate, or control, including office networks, and external integrations
After Handover, Provider is responsible for:
Physical Infrastructure: Data center facilities, power distribution, cooling, physical security, and facility access controls
Network Infrastructure: Network equipment, switches, routers, connectivity to exchanges and venues, and network operation
Cross-Connects and Circuits: Provisioning and maintenance of dedicated crossconnects and internet circuits
Server Hardware: Physical hardware diagnostics, replacement of failed components, and preventive maintenance
Network Quality: Monitoring and maintaining latency, packet loss, and connectivity per SLA standards
Firewall and Network Security: Implementing firewall rules and ACL changes you request; DDoS mitigation; network-level security
24/7 Support: Expert support for infrastructure, network, and connectivity issues during all hours
SLA Compliance: Meeting or exceeding latency, packet loss, and connectivity guarantees
Provider will not:
Log in to the Client's server or OS environment without written authorization. For avoidance of doubt, a support request via email, message, and/or ticket may be construed as written authorization unless explicitly stated otherwise by the Client.
Perform server reboots, shutdowns, or power cycles without written authorization
Modify, reinstall, or update the Client's operating system without written authorization
Access Client data, applications, or configuration files without written authorization
Make changes to the Client's network configuration beyond firewall/ACL updates without written authorization
You are responsible for:
Maintaining accurate registration and account information and updating it promptly
Keeping all access credentials (usernames, passwords, SSH keys, IPMI credentials) confidential and secure
Monitoring account activity and reporting unauthorized access immediately
Ensuring sufficient funds are available to cover subscription charges
Notifying us immediately of any security breaches, unauthorized access, or suspected compromise
You must keep at least one Authorized Contact available at all times for communication regarding maintenance, incidents, and service changes.
You agree that your use of Provider's services will:
Comply with all applicable laws, regulations, including know your own customer regulations, and exchange rules
Not violate intellectual property rights, privacy laws, or export controls
Not be used for illegal trading, market manipulation, or fraud
Not involve unauthorized access to other systems or networks
Not involve transmission of malware, viruses, or harmful code
Not overload Provider's infrastructure with denial-of-service attacks or excessive traffic originating from your systems
Not involve resale, redistribution, or third-party hosting of Provider's services without written permission
Not operate unsolicited bulk email (“spam”) campaigns, including commercial marketing email, phishing, robocalling or automated texting campaigns without consent, or fraudulent solicitations, whether directly or via third-party lists.
Not use dedicated or primary mail relay, bulk mailing server, or SMTP infrastructure, unless expressly authorized in writing by Provider.
Not send emails in violation of anti-spam and marketing laws (for example, CAN-SPAM, GDPR e-privacy, CASL, or similar regulations in relevant jurisdictions).
Not operate any service that results in blacklisting of Provider IPs or ranges by major email or security blocklists (e.g., Spamhaus, Barracuda, SORBS, etc.).
Provider reserves the right to suspend or terminate services immediately if you violate these policies, without notice or refund. Provider may also contact authorities in explicit cases of illegal operations.
All service level commitments, availability guarantees, performance standards, and maintenance procedures are defined in the SLA (Section 1.2). Please review the SLA carefully for specific commitments regarding:
Latency and packet loss guarantees
Connectivity uptime commitments
Support response times for critical, high-priority, medium, and low-priority issues
Planned maintenance notification and scheduling
Incident reporting and postmortem procedures
Service credit eligibility and calculation
Service Credits are your sole and exclusive remedy for Provider's failure to meet SLA commitments. Service Credits do not constitute refunds and are applied only as credits against future invoices, at Provider's discretion.
Provider's total liability under this Agreement is limited to the amount of recurring service Fees you have paid in the month in which the failure occurred, and in no case shall exceed 100% of monthly Fees in any single month.
The following are not counted as SLA violations and do not entitle you to Service Credits:
Scheduled maintenance (with 72+ hours' notice)
Emergency maintenance to protect infrastructure or to comply with laws caused by your actions, systems, applications, or misconfiguration
Third-party failures (ISPs, carriers, exchanges, trading venues) that result in outages, latency defects, or other service degradations
Your equipment, facilities, or network issues
Force Majeure events (natural disasters, war, pandemics)
Unavailability not reported to Provider within 5 business days
All Fees are due in advance and are billed according to your service order:
Monthly Billing: Invoiced on the 1st of each month for the following month's services
Quarterly/Annual Billing: Invoiced in advance for the quarterly or annual term
Prorated Billing: For partial months (first or last month of service), Fees are prorated on a 30-day basis
All Fees are exclusive of taxes, which you are responsible for paying if applicable based on your location and transaction type.
Your subscription will continue and automatically renew at the end of each billing period until you cancel. You may cancel Services at any time by providing written notice and may elect either (a) immediate cancellation, or (b) cancellation effective at the end of the current billing period.
You authorize Provider to charge your designated payment method for all recurring fees and applicable taxes until cancellation becomes effective. If you request cancellation after a billing period has commenced, you remain responsible for the full Fees for that billing period, and no refunds or credits will be issued for any unused portion of the period.
Provider may charge additional Administrative Fees for:
Service modifications or customizations
Emergency deployment or expedited provisioning
Additional cross-connects or dedicated connectivity
Managed firewall services or advanced security features
Custom SLA terms negotiated outside standard offerings
Any other services or features not included in base subscription
All Administrative Fees will be communicated in writing before work commences.
5.4.1 Current Market Price and Legacy Pricing
“Current Market Price” means Provider’s then‑current standard list price or generally applicable standard rate for the relevant Service, as offered to new customers for substantially similar services, locations, and terms.
“Legacy Pricing” means any pricing for a Service that is lower than the Current Market Price for that Service.
5.4.2 Price Adjustments and Notice
Provider may adjust the Fees for any Services from time to time in its discretion. Provider will provide you with reasonable prior written notice of any increase to recurring Fees (typically not less than thirty (30) days), including the effective date, the new pricing, and a brief explanation of the change (for example, changes in infrastructure costs, power, data center expenses, or other market conditions).
Any such change will take effect on the date specified in the notice and will apply to the next billing cycle and thereafter, unless you terminate the affected Services in accordance with this Agreement before the effective date. Continued use of the affected Services after the effective date constitutes your acceptance of the adjusted Fees.
5.4.3 Legacy Pricing Alignment
From time to time, Provider may review Legacy Pricing and, where appropriate, adjust such pricing toward the applicable Current Market Price for the relevant Service. Provider may implement any such adjustment in one or more steps over a reasonable period (generally expected to be between eighteen (18) and twenty‑four (24) months for material differences), taking into account the magnitude of the variance, overall market conditions, and the relationship with the customer.
Provider will use commercially reasonable efforts to phase in material increases over time rather than in a single step and will provide reasonable advance written notice of each adjustment. As a result, the total percentage change over any alignment period may be higher or lower than any routine annual adjustment expectations.
5.4.4 Expected Annual Adjustments and Market Movements
For Services that are already at or near Current Market Price, you can generally expect that routine annual adjustments to recurring Fees will typically be in the low single‑digit percentage range from the prior year, subject to prevailing market and cost conditions. This statement is intended to set expectations and does not limit Provider’s right to make larger or smaller adjustments where necessary to reflect changes in Current Market Price, material cost shifts, or other market conditions.
If Provider reduces the Current Market Price for a Service on a sustained basis (for example, due to structural reductions in underlying infrastructure costs or competitive market conditions), Provider may, at its discretion, also reduce Fees for existing customers on that Service so that their pricing remains reasonably aligned with the then‑current market for similar services. Provider is not obligated to match temporary promotions or discounts offered to specific customers or for limited periods.
5.4.5 Customer Options Following a Price Change
If you receive notice of a Fee increase under this Section 5.4, you may:
Accept: Continue using the Service after the effective date, in which case the new pricing will apply automatically.
Discuss: Accounts may contact sales@liqc.com to discuss alternative commercial arrangements; any such arrangements will be at Provider’s discretion and must be documented in writing to be effective.
Request Cancellation: Request the cancellation of the affected Service by submitting a cancellation request on the portal prior to the effective date of the increase
You may pay via:
Credit card (Visa, Mastercard, American Express)
Bank transfer / ACH
Paypal
Other methods arranged with Provider
If payment fails:
Provider will attempt to charge your payment method
After 3 failed attempts, Provider will notify you via email
If payment is not received within 10 days of notification, Provider may suspend services
Suspended accounts are not eligible for SLA credits until payment is received
Service will be terminated if payment is not received within 30 days of notice
All invoices are considered final unless disputed in writing within 60 days of invoice date. Disputes must include:
Your name, account number, and contact information
Invoice number and date
Itemized explanation of the dispute
Supporting documentation Provider will investigate within 10 business days and respond with findings
All disputes should be sent to accounting@liqc.com
All fees are non-refundable once a service has been provisioned (server created, resources allocated, access provided). This includes:
Initial setup and provisioning fees
Monthly, quarterly, or annual recurring fees
Services used, even for partial months
Early termination or cancellation charges
Rationale: IaaS services are immediately consumed upon provisioning; we allocate physical resources, data center space, and network capacity to your service at activation. Once resources are allocated and delivered, a refund is not possible.
If Provider fails to meet SLA commitments, you may be eligible for Service Credits, which are:
Applied only as credits against future invoices
Not issued as cash refunds
Not transferable or assignable
Calculated per the SLA (Section 10)
Your sole remedy for SLA failures
The only exception to the no-refund policy is documented billing errors caused by Provider. If Provider:
Double-charges your account
Bills you for services you did not order
Charges incorrect pricing due to system error
Charges you after termination when access was successfully removed
Provider will issue a credit or refund within 30 days of identifying and confirming the error. Any errors should be reported to accounting@liqc.com.
You may cancel your service subscription at any time by submitting a cancellation request on your portal (portal.liqc.com) or by providing written notice to Provider at support@liqc.com.
Effective Date: Cancellation is effective immediately or at the end of the billing period, whichever is specified.
Billing:
If you cancel before your billing renewal date, no additional charges apply
If you cancel after the billing renewal date has passed, you are liable for the full month
No refunds are issued for partial months or early termination
Provider may cancel your subscription with immediate effect at the Provider’s discretion. Reasons for cancellation may include (but are not limited to):
You breach material terms of this Agreement or the SLA
You fail to pay invoices within 30 days of due date and do not make payment within 10 days of suspension notice
Your use of services poses a risk to Provider's infrastructure or other customers
You engage in illegal activity or fraud
Your systems are attacking other infrastructure or initiating DDoS attacks
You are subject to government sanctions or export control prohibitions
Your use creates an imminent security or safety risk
You violate the Acceptable Use Policy (Section 3.4)
You violate End User License Agreement
Upon cancellation or termination:
Termination Notice: You or Provider provides a cancellation date
Data Handling Plan: You and Provider agree on what happens to your data: Retention period (if any), secure deletion or wipe Data export or transfer
Access Removal: Provider removes administrative access, resets credentials, revokes API keys, and removes firewall rules
Credential Return: If applicable, you return any hardware tokens, security devices, or credentials to Provider
Confirmation: Both parties confirm the termination is complete, data has been handled, and access is revoked
Billing Adjustment: Billing stops upon confirmed access removal and service decommissioning
CRITICAL: If you or anyone on your behalf removes or restricts Provider's administrative access (IPMI, SSH, console credentials) before Provider completes decommissioning, the following applies:
Provider cannot decommission the server until access is restored. Until access is provided:
Billing continues at full rate. You remain liable for all recurring monthly charges and Fees.
Service remains "active" in Provider's systems.
Termination date is extended until Provider can successfully access and securely wipe the server.
No refunds or credits are issued for the extended billing period.
Your Options:
Provide Access: Restore Provider's administrative credentials within 10 days of removal notice
Immediate Decommissioning: If server can be physically removed from the data center without wiping, you may authorize immediate removal and accept liability for data retention risk
Customer-Managed Wipe: Perform secure data wipe yourself and confirm completion in writing; Provider will then remove the server
Process if Access is Locked:
Provider will notify you within 24 hours that access has been lost
You have 10 days to provide credentials or authorize alternative decommissioning
If access is not provided within 10 days, Provider will continue billing and may escalate to management
If no response within 30 days, Provider may pursue collection or legal action for unpaid charges
Rationale: Once resources are committed to your service, Provider cannot reclaim or reallocate them until the server is securely wiped or removed. Billing continues because the infrastructure remains allocated to your account and cannot be allocated to any other account.
After termination is complete:
Provider will not retain your data beyond the agreed retention period
Provider has no further responsibility for your systems, data, or operations
You are responsible for any data recovery, backup, or disaster recovery planning
All support and SLA commitments cease
You waive any claim to recover data after the retention period expires
Each party agrees to maintain the confidentiality of the other party's proprietary information, trading systems, market data, and business information disclosed during the course of this relationship.
Provider's Obligations:
Provider will not disclose your data, trading systems, or configuration to third parties without your written permission
Provider will protect your data with industry-standard security measures
Provider will comply with your data security and privacy requirements unless they conflict with law
Exception: Provider may disclose information if required by law, court order, regulatory authority, or legal process, provided that Provider notifies you of the disclosure where legally permissible.
You acknowledge that:
You are responsible for the content, legality, and compliance of data stored on Provider's servers
You are responsible for obtaining necessary licenses, permissions, and consents for your data
You grant Provider the right to store, transmit, and backup your data as necessary to provide services
You maintain all responsibility and liability for your data
Provider will not monitor, inspect, or analyze your data except:
As necessary to troubleshoot technical issues (with your permission or knowledge)
To comply with court orders or government requests
To protect Provider's infrastructure from attack or abuse
Upon service termination, you must specify what you want Provider to do with your data:
Retention: Data retained for [X days - customer defined] at no cost, then deleted
Export: You export data before termination; Provider deletes after agreed period
Secure Wipe: Provider performs DOD or other certified secure wipe before server reuse
If no specification is provided, Provider will securely wipe the server within 90 days of termination.
Provider's services are provided "as-is" and "as-available" without warranties of any kind, express or implied, including but not limited to:
Warranties of merchantability or fitness for a particular purpose
Warranties of accuracy, completeness, or reliability
Warranties regarding trading success, profitability, or financial performance
Warranties that services will be uninterrupted or error-free
Provider disclaims all liability for:
Trading losses or market losses incurred while using the services
Downtime or service interruptions caused by you or third parties
Performance degradation due to your systems, applications, or misconfiguration
Data loss or corruption due to your failure to maintain backups
Regulatory penalties or compliance failures due to your trading activity
Provider's total liability to you for any claims arising out of or related to this Agreement, the services, or your use thereof, shall be limited to the lesser of:
The amount of recurring service fees you paid in the month in which the claim arose, OR
$2,000 USD
This limitation applies regardless of the nature of the claim (contract, tort, copyright or IP infringement, negligence, strict liability, etc.) and regardless of whether Provider has been advised of the possibility of such damages.
In no event shall Provider be liable for:
Indirect, incidental, consequential, special, or punitive damages
Lost profits, lost revenue, or lost business opportunities
Trading losses or market losses
Loss of data, corruption, or unauthorized access
Business interruption or loss of use
Damages arising from third-party actions or claims
This exclusion applies even if Provider has been advised of the possibility of such damages.
You acknowledge and agree that:
Provider does not provide investment, financial, tax, or legal advice
Provider does not recommend trading strategies, securities, or venues
All trading decisions and results are your sole responsibility
Provider makes no representation about trading success or profitability
Your use of Provider's services and any trading decisions based thereon are made at your own risk.
If you use Provider's services to connect to third-party brokers, exchanges, or trading platforms:
Provider is not affiliated with or responsible for third-party services
Provider does not endorse or guarantee third-party performance
You are responsible for your accounts, compliance, and agreements with third parties
Provider is not liable for third-party failures, disputes, or claims
All rights, title, and interest in Provider's services, software, documentation, and infrastructure are owned exclusively by Provider or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the services solely for your internal business use during the time your services are active.
You may not:
Reproduce, copy, or distribute Provider's services or documentation
Reverse-engineer, decompile, or attempt to derive the source code or functionality
Create derivative works or modifications
Sell, lease, or resell the services or any part thereof
Use the services to provide hosting or services to third parties without written permission
You retain all rights to your data, applications, and content stored on Provider's servers. By storing content on Provider's systems, you grant Provider the limited right to:
Store, transmit, and backup your content as necessary to provide services
Use your content solely as necessary for service delivery
Comply with legal requests for your data
Provider does not claim ownership of your content.
Any feedback, suggestions, or ideas you provide to Provider regarding services, features, or improvements may be used by Provider without obligation or compensation.
You represent and warrant that:
You have the legal right and authority to enter into this Agreement
You will comply with all applicable laws, regulations, and rules governing your use of the services
Your use of services for trading or financial purposes complies with all applicable securities, commodities, and exchange rules
You will not use services for illegal activity, fraud, scams, spam, or market manipulation
Certain software and infrastructure provided by Provider may be subject to U.S. export controls. You represent and warrant that:
You are not a citizen or resident of any U.S.-embargoed country
You are not listed on any U.S. government denied persons, specially designated nationals, or sanctions list
You will not use the services in any manner prohibited by U.S. export control laws
You will not export or re-export the services or technology to prohibited countries or persons
Provider may require compliance verification and may suspend services if export control violations are suspected.
Provider may screen customers against government sanctions lists and may suspend or terminate services if you are found on such lists or suspected of sanctions violations.
This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
You agree that any legal action or proceeding arising from this Agreement shall be brought exclusively in the federal or state courts located in Travis County, Texas, and you consent to the jurisdiction and venue of such courts.
Before initiating legal proceedings:
Good Faith Discussion: Both parties will attempt to resolve disputes through direct communication between management representatives within 10 business days
Escalation: If unresolved, the dispute will be escalated to VP-level or equivalent management for negotiation
Mediation (Optional): The parties may mutually agree to pursue non-binding mediation before litigation
Arbitration: The parties may mutually agree to pursue Arbitration before litigation.
Litigation: If unresolved after escalation, either party may pursue legal action per Section 13.2
Any claim or cause of action arising from or related to this Agreement must be brought within one (1) year after the claim accrues. Any claim brought after one year is barred and waived.
You agree to indemnify, defend, and hold harmless Provider, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from or related to:
Your violation of this Agreement, the End User License Agreement, or applicable laws
Your use of the services in violation of regulations or exchange rules
Your trading activity, decisions, or strategies using the services
Your data, content, or applications stored on Provider's servers
Claims by third parties regarding your trading, data, or use of services
Your breach of the Acceptable Use Policy
This Agreement and your services may be terminated per Section 8 (Cancellation and Termination). Upon termination:
Your right to use the services ceases test
Provider removes your access and decommissions your servers
Billing stops upon confirmed access removal
Provider and you release each other from further obligations, except as provided below
The following provisions survive termination:
Section 3.3: Account Information and Security (continuing responsibility for past activity)
Section 5: Payment Terms (payment for services rendered through termination)
Section 6: Refund Policy (no refunds after termination)
Section 8: Confidentiality and Data Privacy
Section 9: Limitation of Liability and Disclaimers
Section 10: Intellectual Property
Section 11: Compliance and Export Controls Section 13: Dispute Resolution and Governing Law
Section 13: Indemnification
This Agreement, combined with the Service Level Agreement and any signed service order, constitutes the entire agreement between you and Provider regarding the services. All prior negotiations, understandings, and agreements are superseded. No party has relied on any oral or written statements outside this written Agreement.
Provider may amend this Agreement upon 30 days' notice (or immediately for minor clarifications). Your continued use of services constitutes acceptance. If you do not agree, you may terminate per Section 8.
No waiver of any provision of this Agreement is effective unless in writing and signed by both parties.
If any provision of this Agreement is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remainder of the Agreement will remain in full force and effect.
You may not assign or transfer this Agreement to any third party without Provider's written consent. Provider may assign this Agreement to successor companies or service providers with notice.
All notices required under this Agreement shall be in writing and sent to:
To Provider:
Liquidity Connect, LLC
1744 Bovina Dr
Leander, TX 78641 USA
Email: support@liqc.com
To You:
The contact information in your service order.
Notices are effective when sent (for email) or upon receipt (for mail).
Neither party is liable for failure to perform due to events beyond its reasonable control, including natural disasters, war, terrorism, pandemics, government action, or third-party failures. The affected party will notify the other promptly and use reasonable efforts to resume performance.
This Agreement is solely between you and Provider. No third party has any rights or benefits under this Agreement.
You and Provider are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship.
By submitting an order, clicking "I Agree," or using the services, you acknowledge that you have:
Read and understand this entire Agreement and the SLA
Agreed to be bound by all terms and conditions
Authorized Provider to charge your payment method for recurring fees
Designated an Authorized Contact for communications and approvals
Received a copy of the SLA and understand the service commitment
For enterprise accounts or custom agreements, this Agreement may require electronic signature via:
HubSpot e-signature
DocuSign or similar platform
Email confirmation from authorized signatory
Upon execution, both parties are bound by the terms.
Your continued use of Provider's services after updates to this Agreement or the SLA constitutes your acceptance of the updated terms, subject to the notice requirements in Section 1.3.
By executing or electronically accepting this Agreement, you acknowledge:
You have read and understand all terms and conditions in this Agreement and the SLA
You understand your responsibilities for OS, applications, data, and trading systems (Section 3)
You understand the no-refund policy for provisioned services (Section 6)
You understand that if you lock Provider out of your server, billing continues until access is provided (Section 7.4)
You understand the payment terms, pricing adjustments, and automatic renewal (Section 5)
You understand the limitation of liability and disclaimer of warranties (Section 9)
You agree to be bound by this Agreement and the SLA
You authorize Provider to charge your designated payment method for recurring subscription fees